Tech Support by Vendors - Qstarz

Why the lap timer "Qstarz BL-1000GT" is better than its previous generation "Qstarz BT-Q1000eX"?

Posted by jack wu on

BL-1000GT has 8GB memory(MicroSD card). BT-Q1000ex has only 8MB memory(flash).BT-1000GT has built-in G-Sensor. BT-Q1000ex doesn't.BT-1000GT has Free IOS and Android APPs. BT-Q1000ex doesn't.

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My Qstarz BT-Q818XT bluetooth LED light is off. Is it a problem?

Posted by jack wu on

It is not a problem. If you turn the switch into 10Hz mode, by design the bluetooth LED light will be off. Please refer to the below BT-Q818XT manual, LED indicators section.

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If you change or delete system files on Qstarz BL-1000ST GPS memory card, when you connect the GPS by using QTravel software, you might see this error message "Switch is not turned on or incompatible GPS device!". How to fix this error?

Posted by jack wu on

The error is because of the system files of BL-1000ST GPS are missing or incorrect. Please download the QSTARZ.zip and extra it into a folder. Copy all files and sub-folders of the extra folder to the QSTARZ usb driver root folder. It is ok the files in the usb drive are overwritten.Now start the QTravel software, the BL-1000ST GPS will be working again.

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BT-Q818XT GPS will go into sleep mode if there is no activity in 10 minutes. Can this feature be turn off?

Posted by jack wu on

No.

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Is Qstarz GPS compatible with Windows 10?

Posted by jack wu on

The answer is yes.Qstarz GPS, including the BT-Q818XT, BT-Q1000XT, BT-Q1000XTM, BT-Q1300ST & BT-Q1000eX, their drivers & application software are compatible with Windows 10.However, we aware that some PCs/laptops don’t detect the driver automatically. But the users can just install the driver from the files provided for Windows 8. The driver should be fine for Windows 10.

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