Tech Support by Vendors - Columbus — P-1

Your P-10 Pro / P-1 MicroSD memory can be recognized as an external driver when the device is turned off and plugged into a computer. Usually, for a 4GB - 32GB memory card, it takes 10-30 seconds to be recognized by the computer. If the memory card is larger than 32GB, the time needed will be increased accordingly.  You might need to be a little bit more patient to wait for the external drive to show up.

If your P-1 happens to turn off by itself in a few minutes, with the symptoms 3 short and 1 long beeps and then lights off, most probably you have an incompatible/damaged MicroSD memory card or non-FAT32 format memory card. You can fix the issue by replacing the memory card. BTW, Cloudisk -32GB memory is incompatible with P-1. We recommend using Sandisk (8GB/16GB/32GB).

P-1 has a built-in 1900mAhrechargeable battery. In normal mode, P-1 can continuously log at 1Hz interval for 60-65 hours. If using 5 minutes spy mode and 1Hz log mode together, the battery runtime can be 15 days.

The available log intervals of P-1 GPS are 1Hz, 5Hz, and 10Hz.  P-1 GPS does NOT accept a 5 minutes interval. To achieve a 5 minutes interval, we have the below 2 options.   Option 1: Using the 1Hz interval in P-1 GPS, downloading the CSV file and using Excel to filter the data for every 300 seconds.    Option 2: Use “spy mode”. Set the spy mode to 5 minutes. When P-1 wakes up, it will log 8 waypoints. Meanwhile, the P-1 will need a little bit of time to get the position fixed. So you can achieve the...

The symptom:  The P-1 / P-10 Pro  will not charge or turn on. The charging light does not turn on when plugged in to a usb charger.  It also will not turn on when the power button is pressed.   The solution: There is a small hole next to the usb port in P-1 / P-10 Pro. You can insert a pin to reset the unit. Please connect the charger and do the reset at the same time. After reset, the P-1 will become normal.